The Chairman of the bank, Cyril Odu presented the report to shareholders at the 48th Annual General Meeting in Lagos on May 10th, 2017. Compared with a PAT of ₦14.3 billion on gross earnings of ₦117.2 billion in the corresponding period of 2015, this represents a growth of eight percent in net profit and in earnings respectively.
Other highlights of the bank’s financial performance in 2016 show that interest income grew by eight percent to ₦98 billion from ₦90.9 billion in 2015, as a result of growth in the loan book and improved asset yields while non-interest revenue also moved up by nine percent to ₦28.6 billon from ₦26.2 billion in 2015 owing to income from e-business channels.
Operating expenses (OPEX) increased by seven percent to ₦62 billion from ₦57.9 billion in 2015 due to inflationary and devaluation pressures and ongoing investments in the bank’s technology and network infrastructure while gross loans grew by 38 percent to ₦535.8 billion compared to ₦388.8 billion in 2015.
Customer deposits rose by 15 percent to ₦658.4 billion (from ₦570.6 billion in 2015). The growth was led by new product offerings, increased market penetration and improved customer off take.
Key Operational Highlights:
Expanded retail product portfolio with the launch of five new products including UnionBetta, a savings product that allows customers to earn interest while also supporting a charitable cause
Accelerated customer on-boarding on UnionMobile and UnionOnline with over 380% growth in mobile users and about 50% increase in internet banking users following the launch of new platforms with expanded capabilities in 2016
More than half of branches across the network have now been upgraded to align with our new brand identity and customer-centred service approach. Over 30 branches were launched in 2016.
Local and international recognition:
Ranked No. 9 in Jobbermans Best Places to Work in Nigeria survey for 2016
Most improved bank in retail banking” – Business Day
“Best Bank to Support Nigeria’s Small and Medium Scale Enterprises” – Business Day
“Best Brand Development to Reflect Changed Mission / Vision / Positioning” – Transform Awards MENA
“Best Visual Identity from the Financial Services Sector” – Transform Awards MENA
Speaking on the Groups results for the year, Group Managing Director/Chief Executive, Emeka Emuwa said:
In 2016, we focused on executing our priorities across all our business segments, especially in the retail space, with an aggressive strategy to increase adoption of our alternate channels. Our success in this area, along with improved core interest earnings, contributed to pre-tax profit growth of 6% compared to 2015.
Our research-led, customer-centred product development strategy, coupled with an upskilled sales force and targeted marketing campaigns boosted our customer deposit base by 15% compared to 2015, and led to a 73% increase in new-to-bank customers.
While the operating environment remains a challenge, we are focused on our 2017 priorities which include raising Tier 1 capital to execute our growth agenda across our retail, commercial and corporate businesses, particularly transaction banking and value chain.
Following approvals from shareholders, Union Bank will launch a rights issue in the second quarter of 2017 to raise up to Fifty Billion Naira (N50 billion) in Tier 1 capital as it looks to accelerate business growth and position as a leading commercial bank in Nigeria. The additional funding will also allow the bank to maintain compliance with regulatory capital requirements.