One of many of such banking offerings by FirstBank is the money transfer services available nationwide, which provide for customers an alternative transaction channel that is safe, convenient and a flexible means of funds transfer all year round. These services are also available at weekends as well as on public holidays at some dedicated branches. With Western Union, customers can conveniently receive money from abroad and send money from Nigeria to over 200 countries and territories Worldwide and recipients can receive funds straight to their accounts. With the outbound Western Union Service, Customers can now send funds directly to bank accounts outside Nigeria with the new Account Payment Network (APN) recently added to the Western Union Service.
Another money transfer service provided by FirstBank for its customers is MoneyGram. With this service, users can now receive money from loved ones abroad or send to them from Nigeria. FirstBank is the leading agent bank for MoneyGram in Nigeria and has been recognised for its increased transaction volume among other agent locations. The Bank also offers the RIA money transfer service with which customers can receive money from loved ones abroad directly into their accounts in Naira. RIA money transfer service also offers the option of cash pick up at over 750 FirstBank branches nationwide. With TransFast, users can initiate money transfer online which can be received directly into FirstBank accounts here in Nigeria. Now isn’t this just convenient?
To further provide convenience to her innumerable customers, FirstBank has extended money transfer services to the Sub-Saharan Africa regions covering Ghana, Senegal, Gambia, DRC, Sierra Leone and Guinea. This has further increased customer satisfaction through prompt issue resolution and excellent service delivery across the Group.
According to FirstBank’s spokesperson, Folake Ani-Mumuney, customers can now share love with family and friends using FirstBank’s international money transfer services nationwide. “We would continue to offer products and services uniquely designed to treat our customers like the valued personae they are” she stated.